communication

If You’re Sorry and You Know It, Then Say So!

I hate the “non-apology apology” because it neither conveys remorse, nor an acceptance of responsibility, but it somehow makes the person saying it seem sincere. A common example is when someone says, “I’d like to apologize to anyone who was offended.” An individual who says this not only ...

Stop Handing Out Your SSN Like Candy

Social Security numbers (or SSNs) used to be tied just to your Social Security benefits. Now, that number is tied to just about everything used to identify you. In this age of identity theft, your Social Security number is one of the most valuable, if not THE most valuable, identifiers you ...

Moments of Clarity: Being Transparent

Aristotle was right when he said, “Nature abhors a vacuum.”  Companies and politicians like to say that they’re transparent, when in fact, they’re often the opposite. And, as in nature, in the absence of facts, people will often fill their minds with what is perceived. If you’re working at a ...

The Perk of Pets

Does your company offer healthcare? Check. Does it offer a 401(k) program? Check. How about paid time off and tuition reimbursement? Check and check. Now, does it offer petfriendly perks? Huh?  Some of the latest and greatest company benefits have been the recognition that pets of employees are ...

About That Inheritance… Don’t Count on It

Not too long ago, it was assumed that Social Security would pay for most people’s retirement needs. Now, we know better and most employees, regardless of their age, are aware that they need to save additional funds for their retirement. In fact, many younger employees believe that Social ...

Employee Engagement

Are your employees genuinely interested and committed to the success of your company and the work they perform? For many employers, this scenario is all too familiar: A company starts a wellness program or purchases a stellar benefit in the hopes that they will boost morale, retain top talent and even shrink health insurance costs. Yet the company still ends up with an unhappy and unhealthy workforce that is unproductive and difficult to motivate.