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Dear HR Manager | Survey Results Are Positive, but Turnover Is Rising

Our employee surveys generally show high satisfaction, but we are losing people we wanted to keep. Leadership is questioning whether the surveys are useful. How can we better understand what is happening? — Looking Beyond the Scores Dear Looking Beyond the Scores, The surveys may be ...

Workplace Culture | The Post-Summer Reset: Rebuilding Focus Without Burning People Out

August can be an awkward month at work. Some employees are returning from vacation. Others are trying to take time off before summer ends. Projects that slowed down in June and July suddenly need attention, and leaders are beginning to look toward fall deadlines and year-end goals. The natural ...

Employee Benefits | Employee Financial Wellbeing as a Retention Strategy

For years, employee financial wellbeing meant helping workers prepare for retirement. Today, that definition is expanding. Employees are navigating higher living costs, student loan debt, rising healthcare expenses, and economic uncertainty while trying to save for both short- and long-term ...

Dear HR Manager | Encouraging Participation without Pressure

Our organization offers several wellness and mental health resources, but employee utilization remains low. How can we encourage participation without making employees feel pressured or invading their privacy? – Committed to Supporting Employees Dear Committed: Low utilization doesn’t ...

Dear HR Manager | Reducing the Stress of Taking PTO

Dear HR Manager, We’re seeing employees work during vacations or avoid taking PTO altogether because they feel overwhelmed. At the same time, flexible work has blurred the line between being offline and simply working remotely. How can I encourage healthy PTO use for my team? – Supporting an ...

Employee Benefits | Rethinking Employee Benefits: From Perks to Strategic Workforce Investments

Employee benefits are entering a new phase, defined less by incremental enhancements and more by fundamental redesign. For many employers, 2026 is shaping up to be a pivotal year where rising healthcare costs, shifting workforce expectations, and increased scrutiny on ROI are converging. The ...

Workplace Culture | Managing AI Use in the Workplace Without Stifling Innovation

Artificial intelligence is already part of the workplace. Employees are using generative tools to draft emails, summarize documents, build presentations, analyze data, and accelerate research. In many cases, these tools appeared before organizations had formal policies in place. The result is a ...

Employee Benefits | Preparing for Menopause Accommodations Before They’re Required

One state law now requires employers to provide reasonable workplace accommodations for employees experiencing menopause symptoms. While the legislation applies in one state, the broader message applies everywhere: menopause is moving into the mainstream of workplace policy. For benefit leaders ...

Workplace Culture | Resetting Team Expectations

Teams are rarely static. New hires join. Key contributors exit. Roles evolve. Priorities shift. Even when changes seem manageable individually, their combined impact can quietly alter the way a team functions. When expectations aren’t reset to match those changes, misalignment builds. Over ...

Dear HR Manager | Supporting New Employee Onboarding

Dear HR Manager, We’re welcoming several new hires at the start of the year, and our onboarding process always feels rushed. What can we do now to create an improved onboarding experience in January? – Planning Ahead Dear Planning Ahead, The first few weeks carry significant influence for new ...

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