advocacy
October 19, 2022
Advocacy in Action | Benefit Education
A member contacted The Purple Card for assistance. He had primary coverage through his employer’s BCBS plan and secondary coverage with Medicare Part A only, no Part B (Part A covers inpatient hospital care and Part B covers items such as outpatient services, laboratory tests, x-rays, etc.) ...
July 15, 2022
Advocacy in Action | Specialty Pharmacy Prescription Drug
A member’s daughter has a chronic illness and needed help obtaining a special prescription drug to treat the condition. The child had been taking another prescription drug but had experienced an adverse reaction causing the child to be hospitalized. The member needed the daughter’s new ...
February 25, 2022
Advocacy in Action | Dental Assistance
A member had an 8-year-old son with special needs. The member’s primary care dentist had retired and they had to select a new dentist for their family. The child required specialized dental care and the new dentist could not perform the surgery and dental work needed by the child. The child was ...
January 12, 2022
Advocacy in Action | Help with Hospital Bill
A member received a very large bill from the hospital. The hospital was asking for a payment of over $39,000. The member was very concerned and contacted The Purple Card® to seek help in determining the amount truly owed and what should be paid to the hospital. The Patient Advocate checked into ...
June 25, 2021
Advocacy in Action | Billing Corrections
Juan had gone in for an echocardiogram. Almost everything turned out fine…everything but the billing! Juan was not expecting to get a bill that was over $2,500! He contacted his dedicated Patient Advocate and they got on the case. In the end, all that Juan owed was less than the cost of getting ...
May 28, 2021
Behavioral Health in the Workplace
Mental Health Awareness Month is officially observed in May and is especially relevant this year as everyone is continuing to deal with the impact of the pandemic. New research on Behavioral Health Issues in the Workplace was published by The Standard and recently presented in a webinar by Dr. ...
May 11, 2021
Advocacy in Action | Anesthesia Bill Assistance
A member contacted The Purple Card® because she received an anesthesia bill showing she was being balanced billed for $900. The member sent a copy of the bill to her Patient Advocate because she wanted to understand why the provider was sending her a bill. The procedure had been pre-authorized ...
November 24, 2020
Scam Alert | Beware of PreTexting
Earlier this afternoon, two Purple Card clients independently reported that a team member of theirs received a fraudulent phone call. The callers represented themselves to be with a company contracted by the health plan for their prescription benefits and made it sound as if they already knew ...
March 19, 2020
Ready to Face COVID-19 Together | A Message from our CEO
Dear Brinson’s family of clients and friends, As we all navigate our response to the Coronavirus Disease 2019 (COVID-19) and these challenging times together, our heart of advocacy is alive and well and extends to the safety and well-being of you, your employees and our own teams. I couldn’t be ...
March 2, 2020
Prevention & Treatment of the Coronavirus
There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including: Avoid ...
