communication
February 22, 2022
A Simple Approach to Difficult Conversations
The beginning of the year is synonymous with reflecting on the past, identifying new resolutions and, ahem, performance reviews. And while you tried your best this year to give spot feedback and accolades when due, you find yourself in the position of having to give difficult feedback to an ...
February 8, 2022
Generational Myths Part 2: Millennials
Today’s offices potentially span five full generations ranging from Generation Z to the Silent Generation. A coworker could just as easily be raised with a smart phone in hand as they could have used a typewriter at their first job. Some see differences between generational colleagues as an ...
January 27, 2022
Microaggressions: Discrimination in Disguise
According to a recent Glassdoor study, 61% of participants had experienced or observed workplace discrimination. It could be a combative remark, a snub in a meeting or a backhanded compliment communicating a negative view of someone’s race, gender, sexual orientation, religion, or age. The term ...
January 27, 2022
Generational Myths Part 1: Generation Z
Today’s offices potentially span five full generations ranging from Generation Z to the Silent Generation. A coworker could just as easily be raised with a smart phone in hand as they could have used a typewriter at their first job. Some see differences between generational colleagues as an ...
December 21, 2021
How To Responsibly Recruit for “Cultural Fit”
Your first candidate interview of the day just flew by and you didn’t even pick up your pen. You have so much in common with the candidate that you chatted effortlessly. You both have two daughters, a love for hockey and you both grew up in a small Midwest town. You leave the interview ...
December 14, 2021
Delegation: Turn Task Management into a Teaching Moment
In theory, delegation sounds amazing. Do you want to pass off work to someone else so you have more time for other projects? Yes, of course you do. In practice, delegation is more complicated. It involves giving up control, something that may feel difficult for a new manager or someone with ...
November 23, 2021
Grief: The Underbelly of Change
A big raise, a colleague relocating to a different office, and training on a new client onboarding system… all three of these items have one thing in common: change. Initial reactions run the gamut. A big raise may mean you rally the troops for a celebratory happy hour, while losing an ...
November 2, 2021
Water Cooler Talk Goes Online
Water Cooler Talk Goes Online Does your daily work routine today differ from pre-pandemic times? If you asked workers whose main work location moved from a busy office to their home address, the answer is likely a resounding “Yes!” You lost regular occurrences that may not have seemed special ...
October 18, 2021
The Adverse Effects of Buzz Words on Hiring
Jargon is commonplace in the business world. Take job descriptions for example. Different companies and industries latch onto distinct phrases in their write-up of the environment, role, and requirements. Those “in the know” may interpret this word choice as validation that they are a good ...
October 17, 2021
Working the Coach Approach into Your Leadership Style
As a manager, you shoulder the responsibility of leading your team to accomplish big, hairy goals. When deadlines are tight, your gut instinct may be to get it done quickly as possible. So, you use a directive style to tell employees exactly what to do, leaving little room for error. While this ...
