resources

The Ketchup Question: Building Diverse Teams

“It’s the right thing to do.” This simple conclusion was an early driver for HR professionals and hiring managers to add diversity initiatives to their recruitment strategies. Next came a slightly more nuanced line of reasoning – research study data showed a correlation between diverse employee ...

Does Your Company Have the Potential to Go Remote Permanently?

Last March, many employees were sent home to work remotely for a few weeks until this “pesky” coronavirus (COVID-19) resolved itself. Almost a year has passed, and many employees are still working from home. Companies are evaluating the costs of continuing to hold onto office real estate while ...

Consolidated Appropriations Act 2021 | Part 5: Advance EOB, Patient/Consumer Protections, and Reporting

On December 27, 2020, former President Trump signed the Consolidated Appropriations Act, 2021 (Appropriations Act). The Appropriations Act amends Title XXVII of the Public Health Service Act (PHSA), Part 7 of Title I of the Employee Retirement Income Security Act of 1974 (ERISA), and Chapter ...

Compliance Recap | January 2021

January was a busy month in the employee benefits world. President Biden issued a memorandum putting a regulatory freeze on new rules. President Biden also issued an executive order on strengthening Medicaid and the Patient Protection and Affordable Care Act (ACA). The Department of Labor (DOL) ...

Consolidated Appropriations Act 2021 | Part 4: Mental Health and Substance Use Disorder Benefits Parity

The Consolidated Appropriation Act, 2021 (Appropriations Act) signed into law on December 27, 2020, includes several provisions requiring that group health plans and health insurance insurers provide comparative analysis regarding utilization and compliance with the Paul Wellstone and Pete ...

Advocacy in Action | Dentist Billing Refund

A member knew that something wasn’t right with how her dentist was billing. She thought she was due a refund but her provider would not give it to her and she needed help…Purple Card help! Her patient advocate reviewed her bills, her explanation of benefits and stayed in communication with her ...

Advocacy in Action | Resolving Enrollment Issues

One member was in a bind. He had an enrollment issue and was not showing active with insurance. To add to the situation, he needed an ID card and a list of COVID-19 testing sites. He contacted The Purple card and in just over an hour, he had active coverage, an ID card and a...

Final 2022 Benefit Payment and Parameters Rule

The Centers for Medicare & Medicaid Services (CMS) has released a final rule along with a fact sheet and press release for benefit payment and parameters for 2022. According to CMS, the proposed 2022 benefit payment and parameters rule intended to reduce fiscal and regulatory burdens ...

Networking: What’s Mine is Yours

Over the last year, LinkedIn has been painted green – the color of the “open to work” profile frames that pepper our newsfeeds. It seems as if everyone knows someone who has been affected by job loss, underemployment, or furlough. Job search strategy evolves at a rapid speed – what worked years ...

Exit Interview Gold

Departing employees are a wealth of information. Unfortunately, exit interviews are often treated by HR as a box to be checked rather than a treasure trove of insights. In today’s technology-heavy corporate world, it has become commonplace for employers to skip this important conversation with ...