September 2, 2025
Employee Benefits | Balancing Core and Emerging Benefits
Employee expectations are shifting, but one thing remains clear: benefits continue to be a central factor in the way workers evaluate their employer. The challenge for HR leaders is balancing the benefits that are considered must-haves with those that reflect the changing needs of the ...
August 21, 2025
Advocacy in Action | Ambulance Bill Audit and Recovery
An ambulance company balance billed the member for $1,787.87. The member did not understand why so they contacted their Patient Advocate for assistance. The Patient Advocate went to work to see how she could help. When checking the insurance plan and benefits, the Patient Advocate learned the ...
August 19, 2025
Employee Benefits | Bridging Generational Gaps in Benefits Design
The U.S. workforce now includes five distinct generations, each with different expectations for benefits, career development, and technology use. This is no longer a future trend, it’s today’s reality. Without intentional strategies, benefit programs risk alienating parts of the workforce and ...
August 12, 2025
Workplace Culture | Building Engagement Through Clear Leadership
Disengagement in the U.S. costs $2 trillion annually in lost productivity. Emotional disconnection affects not just finances, but also retention, performance, and culture. Make Engagement Intentional Engagement isn’t accidental. Leaders build it by creating environments where employees feel ...
August 8, 2025
Dear HR Manager | Keeping the Team Engaged
How do I keep my team engaged when it feels like no one’s engaged? I’ve been noticing a dip in my team’s energy, and I’m unsure if it’s just us. People are doing the work, but the spark isn’t there. I’m worried about burnout, turnover, and losing the momentum we’ve built. – Concerned but ...
August 6, 2025
Compliance Recap | July 2025
July brought the Final Rules on the One Big Beautiful Bill Act (OBBBA), enacted on July 4, 2025. The 2026 ACA affordability threshold has been released, affecting employer and employee contributions to group health plans. The One Big Beautiful Bill Act Impact on Employee Benefits The One Big ...
July 22, 2025
Dear HR Manager | Exploring a Four-Day Workweek
How do I explore a four-day workweek without disrupting everything? We’ve had a growing interest in a four-day workweek, and one team has offered to pilot it informally. Our leadership team is unsure how to scale this, and I’d like to volunteer my team for the next pilot, but I want ...
July 17, 2025
Advocacy in Action | Help with Short Term Disability Benefits
HR reached out because they had a pregnant member who was being denied her short term disability. Miranda was a new hire whose new hire benefits and open enrollment ran very close together. Miranda did not elect her coverage during her new hire period and instead elected during open enrollment. ...
July 15, 2025
Workplace Culture | Building a Culture of Continuous Learning
Upskilling only works when employees have time, support, and clarity. Otherwise, it turns into one more thing on a growing to-do list. That’s not a motivational problem. It’s a capacity problem. You want employees to view learning as an ongoing part of their work, not just a task to ...
July 9, 2025
Group Health Plan Changes in the “One Big Beautiful Bill”
President Trump’s “One Big Beautiful Bill” Act (the “OBBB” or the “Act”) was passed by Congress on July 3, 2025. The OBBB is not generally considered a benefits bill, but it does contain a few helpful provisions for employers and other plan sponsors. Earlier versions of the OBBB contained more ...
