advocacy

Advocacy in Action| Ambulance Bill Audit and Recovery

An ambulance company balance billed the member for $1,787.87.  The member did not understand why.  She took the bill and went to visit with her Director of Human Resources.  Together they contacted their Patient Advocate for assistance.   The Patient Advocate went to work to see how she could ...

Advocacy in Action | Lab Work Claims

Our Patient Advocates are serious about service. As an independent resource, they are available to our members to help them resolve any concerns about their benefit program.  They can assist with concerns about claims, patient referrals, balance bills, enrollment delays, or any benefits issue. ...